I have so much I want to talk about now that I've spilled the beans about being pregnant. One of those topics is the fact that, you a patient, has a choice in your medical care. If you do not get good feelings about a doctor or medical practice, it is so not worth torturing yourself to prove some kind of loyalty. Here's my story:
I started seeing Dr. B since I was 18 years old. I love her nurse Sherry. I love how both of them would call me back about a test result or any concern I would have. I remember talking with them about changing my cycle with birth control pills so I could avoid Aunt Flo on my honeymoon. Funny stuff likes that makes you happy in your choice of medical providers.
I saw Dr. B every single visit during my prenatal care with Kendall and she was the doctor who delivered my beautiful baby via induction because she would be on call that day.
Then not even before my 6 week post partum exam, I receive a letter in the mail stating Dr. B would be moving to another practice. I chose to follow Dr. B and Sherry.
I've had my annual visits and a few random visits within the new practice for various things. I wasn't really impressed, but they weren't huge ordeal kind of visits. I think prenatal visits are a huge deal. Pregnancy is a vulnerable and fragile experience and should be positive in as many ways as possible. Your body is changing, your emotions are out of your control, and you just need personal attention during those visits.
When I called to tell my office I was pregnant, that's when this off feeling began. I told the girl scheduling my appointment that I was concerned about my thyroid. She was clueless about that. I asked if she could talk to my doctor about if she needed to see me earlier or talk to me, because I never experienced this with Kendall. I didn't know. Instead of asking my doctor, she just made the appointment. It's no big deal, I don't need to be treated any differently because of my thyroid, it would have been nice to just have a little acknowledgement and reassurance.
I wanted to see Dr. B for my first visit. This practice likes you to see all of their OBs during your pregnancy, but I just wanted the familiarity of MY doctor the first time. 4.5 weeks out and the standard nurse visit and my doctor's visit cannot be scheduled together. I see the nurse on a Monday and my doctor on a Friday.
I had a 9:30 appointment with the nurse to go over medical history. Why this is necessary since I have been with the practice for 2 years and my doctor for 8 years, I will never know. I know waiting in a doctors office is normal so my 30 minute wait before I went back pissed me off, but I got over that. You can have that anywhere. Appointments run behind. Things happen. I get it.
The nurse is nice but there are no warm fuzzies, no congratulations, etc. She asked a billion stupid questions I could have answered over the phone. Then she tells me all the crap I already know. Don't drink more than 8 oz of caffeine, or more than 2 servings of fish per week, and don't gain 50 pounds this time around. I HATE when they bring up the weight. Especially when I gained 5 pounds the minute I peed on a stick.
I ask about getting an ultrasound to make sure everything is ok. She said I only get one (liar) and they want to see the whole baby. She finally says Congratulations, gives me a bag of stuff, and sends me off to find the lab.
Before I get to the lab someone else tells me all about the payments I need to make. Blah Blah Blah I HATE when they ask for money up front. I know why they do it, BUT I don't like paying anything until it has hit my insurance. Not to mention, I have already hit my deductible next year and they want me to pay my deductible for next year already? The lady tells me I can call the office. Thanks?
At the lab they take a urine and blood sample. No one gave me a due date. They didn't check my blood pressure, weight, pulse, etc. Nothing. I left the office just feeling defeated and sad. This should be a happy time, but instead I just dread coming back into the office.
I'm super excited to see MY doctor. In fact, I had a great visit. We talked and laughed and she was so happy for me. She said she got excited when she saw my name come across her patient list. Again, she said my only opportunity to get an ultrasound before the anatomy scan would be to opt for the Down Syndrome screening at 11-13 weeks. I did that with Kendall to get an ultrasound picture so I agreed.
When I left to make an appointment is when everything went downhill. The girl at checkout was rude. I told her I needed to schedule an ultrasound and visit with my doctor in 3 weeks. She said, "what?" Really? Then I said, "Well she just told me to tell you that. Why don't you ask her?"
Then my doctor doesn't have availability in 3 weeks nor does anyone else. The following week and they don't offer ultrasounds past 230 and they can get me in at 8 for both with another doctor. Whatever.
I told the girl that this office is not very accommodating and she tells me I'm the third person who has told her that this week. RED FAHHHHLLLLAAAGGG
At this point I start crying and then my doctor just happens to be there too. She doesn't really say much and rubs my back. She can't. This is her job and the practice she works for. She doesn't handle scheduling.
So again I leave defeated and sad and convinced its time to move on.
So that's where I'm at. 8 weeks pregnant and switching my prenatal care to an office I've never been to that delivers at a hospital I'm not familiar at. I feel good about my decision. I asked a bunch of friends and was given raving reviews about the new practice!
Anyone ever had a problem like this? Am I crazy?